Customer Service

Quality Control

As a home is the largest investment most people will ever make, the quality of construction, as well as the care, is very important. When the home is complete we will go over every home to ensure the highest quality. If we have found discrepancies in any part of the home, we will create a list for the owner and correct these items. Finally, we will meet with the homeowner to review the build of the house, review the list of corrected items, and give the owner every bit of information they will need to properly care for the house.


During the first year of living in your custom built Coastal Plains Home, everything is covered against defects in material and workmanship. All mechanical (plumbing, electrical, HVAC) is covered during the first two years. We have a 10 year warranty against defects in material and workmanship for the foundation and major framing.